ACLSMCQ

Privacy Policy

ACLSMCQ.com

Effective date: April 2026

At ACLSMCQ, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, www.aclsmcq.com (the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, you should not use the Service.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically through your use of the Service.

1.1 Information You Provide

When you create an account, subscribe, or contact us, you may provide:

Personal details such as your name and email address
Account credentials, including username and password
Payment and billing information (processed securely via third-party providers; we do not store full card details)
Communications, including messages, feedback, or support requests

1.2 Information Collected Automatically

When you use the Service, we may collect:

Technical data such as IP address, browser type, device information, and operating system
Usage data, including pages visited, time spent, and navigation behaviour
Cookies and similar technologies used to enhance user experience and analyse site performance

You may manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to operate, maintain, and improve the Service. This includes:

Providing access to your account and content
Processing subscriptions and payments
Communicating with you regarding your account or enquiries
Sending updates, service notifications, and optional marketing communications
Analysing usage patterns to improve functionality and user experience
Ensuring security and preventing fraud or misuse
Complying with legal and regulatory obligations

You may opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell your personal data. We may share your information in limited circumstances:

With trusted service providers (e.g. hosting, payment processing, analytics)
Where required by law or regulatory authorities
In connection with a business transfer such as a merger or acquisition
Where you have provided explicit consent

All third parties are required to process your data securely and in accordance with applicable data protection laws.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

However, no system can be completely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. International Data Transfers

Your information may be processed in countries outside your jurisdiction. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

6. Your Rights

Under applicable data protection laws, including UK GDPR, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data (data portability)
Withdraw consent where applicable

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us via the support ticket system available on the platform.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.

8. Third-Party Links

The Service may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend reviewing their policies separately.

9. Children’s Privacy

The Service is intended for individuals aged 18 or over. We do not knowingly collect personal data from children. If such data is identified, it will be promptly removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the Service after changes are made constitutes acceptance of the revised Policy.

11. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through the support ticket system within the platform.

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